How to Communicate with Anyone to Achieve Your Goals

[jisansorkar12]

Negotiations are all around us. In everyday life, we agree with our family not to wash the dishes today, and at work we get what we want from our team, clients or bosses.

Knowing how to negotiate is an acquired skill. So it’s not so scary if you communicate uncertainly or don’t often get what you want from your opponents as you’d like. It’s enough to know the right techniques and be able to use them during negotiations – we’ll tell you how.

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How to find a compromise
Each side of the negotiations has its own goal, be it a dispute with a wife or a uae whatsapp list discussion of the investment amount with investors. Everyone wants to prove their case and leave as a winner. But at the same time, many, trying to convince the opponent, transfer the negotiations to the conflict field - they start arguing or threatening - while others succumb to other people's tricks and do not achieve the goal.

It seems that negotiations are considered successful if you emerge victorious and convince your interlocutor that you are right. But this is not so, the most successful negotiations are based on mutual benefit. If you were able to prove your case, and the opponent has to sacrifice his own interests, then in the long run this will only spoil the relationship. In order to communicate with people competently, it is important to choose a strategy for finding a compromise.

Let's look at two main negotiation strategies: positional bargaining and interest-based negotiations.

1. Positional bargaining is an ineffective strategy that is based on one opponent trying to convince the other that he is right. Each has his own position, or, in other words, what you want to achieve from the other person. During negotiations, you are simply trying to persuade him to your side, using numbers and facts.

For example, you need to finish a project by June 17, and your goal is to convince the team to do everything on time at any cost. You don’t care that they may have other tasks and things to do, the most important thing for you is to win and prove that your position is the main one.

2. In negotiations on interests, opponents, on the contrary, openly voice not only their positions, but also why these positions are important to them and why they started these negotiations in the first place.

Let's go back to the project example. In this case, your position is to finish the project by June 17, because the client is ready to pay well and this will help the company not go into the red.

When we negotiate from a bargaining position, we do not pay attention to the interests of the opponent, we create a losing situation. After all, in it they are not trying to achieve mutual benefit, but stubbornly convince of the correctness of their point of view. In the short term, this will bring results, because this way you can also force the opponent to retreat, but the interlocutor, most likely, will not want to cooperate further.

For example, if you simply force a team to do a project, it will be done, but the relationships in the team will change. But if you understand the interests of others and find a compromise that will suit both sides, consider that you have already won half of the negotiations.

How to prepare for negotiations
In order to negotiate not from a position of bargaining, but with the goal of cooperation, it is important to analyze your goals and the interests of the interlocutor in advance . To begin, write down what you want to achieve from the interlocutor in three scenarios: “Best outcome”, “Normal outcome” and “Minimum acceptable outcome”. These goals will be your guide during communication with the opponent and a reminder of why you started this conversation in the first place.

Try to analyze your interlocutor: why he needs this conversation, what he wants to achieve and, conversely, what outcome may be unacceptable for him. And also describe in three formats what the opponent wants to achieve in order to remain in the interests of both parties during the conversation, without going into bargaining.