Step 5: Set your triggers
Decide when and where your exit-intent survey will appear. Common triggers include when the visitor’s mouse moves toward the browser’s close button or when they remain inactive for a set period of time.
Step 6: Launch your survey
Once everything is set up, it’s time to activate your website philippines number for whatsapp exit survey and start collecting user feedback! The data you gather will be invaluable in making targeted improvements to your site.
How to use what you learn in an exit-intent survey?
Collecting customer feedback is just the beginning. The real value lies in using the insights from a website exit-intent survey to make meaningful improvements.
Here’s how you can turn those insights into action:
Examine the feedback for recurring themes. If multiple users mention pricing as a barrier, especially on your pricing page, it’s a clear signal that your pricing strategy may need to be reassessed.
Identifying these patterns in the survey responses helps you pinpoint the most pressing issues.
2. A/B test changes
Use the feedback to develop hypotheses and run A/B tests.
For example, if users consistently mention that your site lacks product information, try adding more detailed descriptions or videos. Then, test these changes to see if they lead to a better conversion rate.
This approach ensures that your adjustments are backed by data.