3. After key interactions
When visitors engage with something significant (like a product demo, a free trial, or a valuable piece of content) but then don’t proceed further, it’s a prime opportunity to deploy a website exit survey.
This user feedback can reveal why they chose not to move forward—was it confusion, lack of interest, or unmet expectations?
Understanding their reasons allows you to refine these key interactions to encourage deeper engagement next time.
If certain pages on your site consistently philippines girls whatsapp number have a high bounce rate, it’s a clear sign that something isn’t working.
Create exit surveys on these bounce-prone pages to identify the specific issues driving visitors away.
Whether it’s confusing content, slow load times, or irrelevant information, pinpointing the problem can lead to targeted improvements and lower bounce rates.
5. After completing a purchase
Finally, website surveys can be useful even after a visitor has completed a purchase. As they’re about to leave your site, gather feedback on their shopping experience.
This is an ideal time to gain insights on what went well and what could be improved, helping you refine the post-purchase experience and boost customer satisfaction for future sales.
How to create a website exit survey?
Creating a website exit survey doesn’t have to be complicated.
Here’s a step-by-step guide to help you create customer surveys that will give you the actionable feedback you want.