Here are 5 reasons live chat boosts leads
Posted: Mon May 26, 2025 4:18 am
Answer Questions Fast
Use canned replies for speed. Have a person ready if the question is complex.
Follow Up
Send an email or call the lead after chat. Say, “Thanks for chatting! Want to talk more?”
Why It Works So Well
Fast replies – People love instant help
Higher trust – Real-time talks build connection
More data – You get name, email, and intent
Lower bounce rate – Visitors stay fax lists longer
More bookings – You can set meetings right away
It works great for any industry: law firms, agencies, marketers, e-commerce, or real estate.
Real Example
A legal firm added live chat to their site. They also used Latest Mailing Database to send traffic.
When leads clicked from the email, they landed on a page with live chat. In one week:
1,000 visitors
180 started chat
75 gave email
30 booked calls
10 became paying clients
That’s the power of live chat + good leads.
Mix With Email, Calls, and SMS
Don’t just use one channel. Use chat, email, phone, and text. Together, they work even better.
For example:
Send an email from our list
Add a link to a chat-enabled page
Start a chat
Book a call
Close the deal
Use canned replies for speed. Have a person ready if the question is complex.
Follow Up
Send an email or call the lead after chat. Say, “Thanks for chatting! Want to talk more?”
Why It Works So Well
Fast replies – People love instant help
Higher trust – Real-time talks build connection
More data – You get name, email, and intent
Lower bounce rate – Visitors stay fax lists longer
More bookings – You can set meetings right away
It works great for any industry: law firms, agencies, marketers, e-commerce, or real estate.
Real Example
A legal firm added live chat to their site. They also used Latest Mailing Database to send traffic.
When leads clicked from the email, they landed on a page with live chat. In one week:
1,000 visitors
180 started chat
75 gave email
30 booked calls
10 became paying clients
That’s the power of live chat + good leads.
Mix With Email, Calls, and SMS
Don’t just use one channel. Use chat, email, phone, and text. Together, they work even better.
For example:
Send an email from our list
Add a link to a chat-enabled page
Start a chat
Book a call
Close the deal