The Future of Telemarketing Technology
Posted: Sat Dec 07, 2024 8:40 am
Why the at-home model works for outsourced telemarketing In November, at Quality Contact Solutions, we found that complex business-to-business sales programs often achieve a higher return on investment (ROI) in the at-home model. Not so with a work-from-home outsourced telemarketing plan. It cannot thrive in a traditional call center or traditional call center model. In fact, at Premium Contact Solutions, we find that complex business-to-business sales programs often achieve a higher return on investment (ROI) in the home model. why is that? Reduce wear and tear. This is one of the main cost drivers for traditional contact centers.
This is not the case with quality control at home. Our employees value the bahamas phone number library freedom to live where they want and the flexibility of working from home. Qcs at home provides a channel that matches high-quality customers with high-quality people, creating high employee satisfaction and one of the lowest employee turnover rates in the industry, less than half that of a brick-and-mortar call center We at qcs at home hire happy employees only, not contractors. This makes employees feel satisfied with their jobs and see it as a career.
We run various recognition and incentive programs to help continuously motivate our employees. The stay-at-home model also allows employees to maintain a healthy work/life balance. Our experience is that these factors contribute to employee satisfaction. Access to highly qualified sales professionals, we hire only the most qualified individuals from thousands of applicants. Only the top % of all applicants make it through our rigorous recruitment model, where we select each agent specifically based on your needs, your company, your brand and the needs of your clients.
This is not the case with quality control at home. Our employees value the bahamas phone number library freedom to live where they want and the flexibility of working from home. Qcs at home provides a channel that matches high-quality customers with high-quality people, creating high employee satisfaction and one of the lowest employee turnover rates in the industry, less than half that of a brick-and-mortar call center We at qcs at home hire happy employees only, not contractors. This makes employees feel satisfied with their jobs and see it as a career.
We run various recognition and incentive programs to help continuously motivate our employees. The stay-at-home model also allows employees to maintain a healthy work/life balance. Our experience is that these factors contribute to employee satisfaction. Access to highly qualified sales professionals, we hire only the most qualified individuals from thousands of applicants. Only the top % of all applicants make it through our rigorous recruitment model, where we select each agent specifically based on your needs, your company, your brand and the needs of your clients.