User usability and shortcuts
Posted: Thu Dec 05, 2024 9:26 am
Of course, the chatbot should be easy for the user to use, allowing them to navigate between the different options without any difficulty. You should allow them to use shortcuts that will quickly take them to where they want to be.
In addition, an intelligent bot can behave differently if it knows the user and knows list of iran whatsapp phone numbers their history. This will avoid asking unnecessary questions and offer recommendations tailored to their situation.
Finally, metrics and performance indicators (KPIs) are essential to understand the general status of your chatbot and evaluate how it is helping you achieve your goals. Based on this information that you obtain automatically, you will be able to constantly optimize the bot.
You already know how to make a chatbot and how important it is for any business with a digital presence to have one. What are you waiting for to implement it in your organization? At Auronix we are experts in the field. Contact us and one of our executives will guide you.
Chatbots for fintech: Use cases
Almost two years into the pandemic, and given the restrictive measures implemented to avoid contagion, people have modified their consumption habits, from things as simple as ordering food to more complex ones such as opening a credit card. Thanks to fintech , financial institutions can now eliminate face-to-face procedures, considerably improving the Customer Experience.
In addition, an intelligent bot can behave differently if it knows the user and knows list of iran whatsapp phone numbers their history. This will avoid asking unnecessary questions and offer recommendations tailored to their situation.
Finally, metrics and performance indicators (KPIs) are essential to understand the general status of your chatbot and evaluate how it is helping you achieve your goals. Based on this information that you obtain automatically, you will be able to constantly optimize the bot.
You already know how to make a chatbot and how important it is for any business with a digital presence to have one. What are you waiting for to implement it in your organization? At Auronix we are experts in the field. Contact us and one of our executives will guide you.
Chatbots for fintech: Use cases
Almost two years into the pandemic, and given the restrictive measures implemented to avoid contagion, people have modified their consumption habits, from things as simple as ordering food to more complex ones such as opening a credit card. Thanks to fintech , financial institutions can now eliminate face-to-face procedures, considerably improving the Customer Experience.