Without a doubt, an automatic chatbot with a hybrid approach that complements the work of artificial intelligence with that of communication advisors is a cutting-edge technological tool for your company.
In fact, Gartner indicates in a study that by this year, 70% of list of georgia whatsapp phone numbers customer interactions will involve chatbots and artificial intelligence in some way, which tells us about a technology that is undoubtedly on the rise.
The above tips are essential for companies that, today, must worry not only about offering low prices but also about generating a positive experience that makes the customer come back again and again.
Now you know why a chatbot can make your customers fall in love with fast and efficient service to improve instant satisfaction. Learn more on our website auronix.com and create solutions that help you connect with your customers.
Chatbot for customer service: what is it and how does it work today?
Chatbot for customer service: what is it and how does it work today?
WhatsApp is one of the 5 most downloaded apps worldwide . In Latin America alone, it is the most used messaging channel. For this reason, Meta has promoted it to become a tool for companies. Among the multiple uses that can be given to it in business, the app allows the implementation of a chatbot for customer service . If used properly, it can be the perfect option to apply in customer service in companies of all industries. Here we tell you why.