the promotion has already ended
Posted: Thu Dec 05, 2024 4:28 am
If it is a promotional message, receiving a discount when can be very annoying. In other, more operational areas, it can be disastrous.
And there are SMS messages that we simply need to arrive on time and safely . Verification codes, security alerts, shipping notices… Receiving a notification of this type too late or not receiving it at all only has one result: a terrible customer experience.
They can also be delivered at times that are not desirable for your customers, such as in the middle of the night. This will generate a bad experience that will automatically lead to this free SMS becoming the loss of a japan whatsapp number data 5 million customer. If the sending is massive, it multiplies the losses massively.
4. SMS not so free
Sending free SMS may seem like a bargain , but what if your customers are being charged for it? Some platforms charge the recipient of the SMS for receiving it. You may not even know it, but you are making your customers pay for your messages. Who wants to pay to receive promotional messages? Let alone without permission!
In addition to offering a bad experience, you are putting your customers at risk. At no point will you have communicated that your SMS messages have to be paid for, so the displeasure will be surprising and will generate rejection towards your brand.
It should also be remembered that these platforms can use your data to commit fraud in your name. So you expose yourself and your customers to double the risk.
5. Poor functionality
One of the things that makes bulk SMS such an effective channel is the multitude of features it offers. You can customize the sender of the message, add personalized landing pages, send automatic appointment reminders, manage your contact lists to comply with the GDPR…
Can your free provider do all this for you? The answer is no.
And there are SMS messages that we simply need to arrive on time and safely . Verification codes, security alerts, shipping notices… Receiving a notification of this type too late or not receiving it at all only has one result: a terrible customer experience.
They can also be delivered at times that are not desirable for your customers, such as in the middle of the night. This will generate a bad experience that will automatically lead to this free SMS becoming the loss of a japan whatsapp number data 5 million customer. If the sending is massive, it multiplies the losses massively.
4. SMS not so free
Sending free SMS may seem like a bargain , but what if your customers are being charged for it? Some platforms charge the recipient of the SMS for receiving it. You may not even know it, but you are making your customers pay for your messages. Who wants to pay to receive promotional messages? Let alone without permission!
In addition to offering a bad experience, you are putting your customers at risk. At no point will you have communicated that your SMS messages have to be paid for, so the displeasure will be surprising and will generate rejection towards your brand.
It should also be remembered that these platforms can use your data to commit fraud in your name. So you expose yourself and your customers to double the risk.
5. Poor functionality
One of the things that makes bulk SMS such an effective channel is the multitude of features it offers. You can customize the sender of the message, add personalized landing pages, send automatic appointment reminders, manage your contact lists to comply with the GDPR…
Can your free provider do all this for you? The answer is no.