At a wide range of levels

[[email protected]]

Research shows that 32% of business decision-makers firmly believe that by 2020 , the level where artificial intelligence will have the greatest impact on corporate operations will be sales, marketing, or customer service . In addition, the 2017 research report " Reshaping Business with Artificial Intelligence" jointly conducted by BCG and MIT Sloan Management Review pointed out that in activities that need to face customers , such as automated marketing, customer service, and support Services belize whatsapp number data 5 million will be highly affected by artificial intelligence in the next five years.

The telecommunications industry can also flexibly use artificial intelligence technology. For example, telecom operators have huge amounts of customer and network data. By using artificial intelligence, they will be able to organize the data in their hands in a more detailed way and gain more useful insights to improve customer service and operations. efficiency, and creating new revenue streams.



Forrester 's research report also found that telecom operators in the Asia-Pacific region tend to use artificial intelligence in various innovative ways to maintain competitiveness and flexibility, allowing them to better predict market trends and respond quickly. In addition, telecom operators also hope to use this to accelerate the production of customer insights to improve existing products and services.