The flywheel is extremely important for the company to focus not only on increasing sales of its services or products, but also on the user experience and the relationship between brand and consumer.
We live in a time where people are no longer looking for a brand that offers just a product or service, but a brand that cares about the user experience and building a healthy relationship between both parties.
As difficult as this may seem, with advances in technology and the arrival of social networks, doing this has become even simpler and more accessible. It's no wonder that concepts like the flywheel have gained so much notoriety in the market.
Every innovation in the market generates impacts, whether it's the licensing of a new email list brand or even the arrival of a new concept that fits into something already used in the industry.
In this case, inbound marketing, which is one of the main and biggest concepts in digital marketing, suffered several impacts with the arrival of the flywheel. Check out some of them below:
There is no longer an end point
The concept brings an idea of an infinite relationship, where the relationship between the brand and the consumer does not end after the sale of the product or service, but remains even after this action precisely to build customer loyalty.
Proactive retention initiatives
Furthermore, the concept also helps with customer retention through proactive action by the brand itself or the consumer, who, by feeling confident in what is offered, ends up becoming loyal to the brand's values and culture.
Strength for customer interaction
And finally, the concept still works on the strength of customer interaction, which is what a brand that offers the best vehicle transportation service on the market does, going after the customer to show that the brand is available for whatever they need.
The Impacts of Flywheel on Inbound Marketing
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