Which time works best for you? This allows potential clients to make decisions bahrain phone number library quickly and reduce the time spent scheduling appointments. Acknowledge any questions or concerns. Another core tip for running a successful appointment setting program is to never ignore a prospect’s question. Our supervisors constantly monitor calls and provide feedback, including the need for active listening and note-taking. Be sure to ask the sales representative if there are any other questions you should be prepared to answer or address during the appointment. Well-prepared sales reps will win more opportunities.

Make sure your appointment setting team works with sales reps to provide them with “closing notes” that will give them insight into what the prospect is interested in discussing. Capture and confirm contact information. Most promotional prospecting lists contain varying degrees of inaccuracy. Make sure the telemarketing appointment setting team is focused on updating contact information and that this information is updated in your crm. Repeat and confirm appointment information to potential clients. Always reiterate the reason, location, and date and time of the appointment.