Customer care email
Customer care also represents a moment of transactional contact that can be exploited.
In this case, the content is devoid of graphics (it is entirely textual) but it offers a types of nurse databases good margin of action to try to relaunch the offer .
These are some examples of transactional emails that will help you strengthen your relationship with your customers . The goal is to use these "service emails" as a marketing tool to retain your customers and encourage further purchases (upselling and cross-selling).
Capturing the attention of users is becoming more difficult every day, for this reason, as marketers, we cannot afford to waste golden opportunities such as transactional messages on a website or e-commerce.
What is your experience with transactional emails?
If you have a comment about it, as a website owner or, why not, even as a customer, write it below: it will be really interesting to discuss it together.