What other features does the WhatsApp Business API have?
Reply Buttons: easy, fast and interactive
On the other hand, the Reply Buttons allow you to select one of the three options list of el salvador whatsapp phone numbers presented with just one tap. These are pre-established in the flow of your conversation to trigger the following steps within your conversational experience.
The potential of this feature is limitless : for example, we can design a shopping experience where we use Reply Buttons to let the customer choose between large, medium or small size of an item of clothing they are about to purchase.
One of the great benefits of this new interaction is that the conversation can be customized to complement the design of your bot.
This way, the conversation is transformed depending on your customer's responses; each click can trigger different Reply Buttons with different alternatives.