3 Key Findings from Platforms' Small Business Software Purchasing Survey

[metoc15411]

Small and medium-sized businesses are planning. According to our research, they spend time budgeting for software purchases either before they start their software hunt or during the evaluation phase.

How Small and Medium Businesses Budget for Software
SMEs go into this knowing how much they want to spend: they evaluate different solutions, compare prices, and gather enough information to set a reasonable budget.

This includes some of the often overlooked aspects of software budgeting: training, implementation, and support. These factors impact how much time your sales reps spend off the sales floor, which can mean less money coming in.

To get the best return on investment from your CRM some basic information about australia software purchase, ask yourself: How much will training, implementation, and support cost?
Calculate the downtime needed to train sales reps on how to use the CRM, as well as how long it will take to implement. And don’t forget about customer support from the software vendor; you often have to pay extra for additional hours and channels of support. Consider how much access you’ll need to the support department, especially if your team is new to the CRM.

2. Over 85% of software purchases are within budget.
Small and medium businesses stick to their budgets. Our survey results show that most businesses are within their budgets for features, training, and customer support .

How SMBs Spend Their Software Budgets
Does this mean that small and medium businesses are going over budget on software? Maybe. But being cautious means planning for the unexpected expenses that inevitably arise. Being on budget is always more enjoyable (and less stressful) than going over budget.

Planning a budget for your CRM means not only looking at the current state of your team, but also considering what your sales team will look like in the future.

To get the best ROI from your CRM software purchase, ask yourself: What does our year look like?
Many pricing plans are per user per month. Calculate how many iterations you have now, as well as how many iterations you plan to add over the course of a year. This will be the basis of your monthly CRM software costs. It may make sense to spend on a more expensive plan with more seats. This is like buying in bulk, and can save you money in the long run if you plan to grow your team.