The Seven Most Important Technological Solutions in the Tourism Sector

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1. Mobile technology
The mobile phone is undoubtedly the protagonist of the new way of travelling.



It has become our tour guide, our travel agency, our best restaurant locator, our “map” to orient ourselves and so much more.

It is by our side throughout the purchase journey. According to TripAdvisor, in fact, 45% of users use their smartphone for everything related to holidays.

This is why it is necessary to adapt the services and communications we offer to antarctica email list these devices.

For example, KLM has already created an information service for passengers using Facebook Messenger.

This system, once a reservation is made, sends the user the information related to their ticket via Facebook Messenger, the boarding pass and real-time updates on the status of the flight purchased. In this way the user has all the necessary information at hand using an app that they already had and avoiding having to download additional apps.


Mobile and apps in the tourism sector

2. Augmented reality
Augmented reality (AR) or virtual reality (VR) have also entered the world of travel, thanks to all the possibilities they can offer . More and more companies are using it to show users the experience they are going to have, from the cabin of a cruise ship to transporting them, for a few seconds, to the Great Wall of China.