WS DATA

by
Piyush, Head of SEO at Dukaan
Customer behaviour has evolved significantly in recent years. As per Forbes, consumers expect more when it comes to product transparency, frictionless online experiences, and — of course — personalised content.

It is crucial to meet as well as exceed customers ...

Intercom is an awesome customer support tool tailored for ecommerce and DTC brands, but there are other equally great options out there.

You may be using an ecommerce support tool differently, or perhaps you are looking for a simpler tool that’s easy-to-use. Or possibly one that integrates with ...

52% of consumers say they have made an additional purchase from a company after a positive customer service experience.

Excellent customer service can help you increase revenue and build a successful business in the long run. And hence, it becomes imperative that you choose the right tools to help ...

Chatra is a great Shopify live chat app for ecommerce and DTC brands.

But it isn't the only great option available in the market.

You might have different requirements from your ecommerce live chat tool, or perhaps you are looking for a greater degree of customization possible. Or, one that doesn ...

Are you considering switching from Yellow AI to another software?

Or maybe you’re considering choosing Yellow AI for your business but need to check out other alternatives before making a decision.

If so, you’ve come to the right place. In this post, we are covering 7 alternatives to Yellow AI ...

UVdesk is an awesome customer support tool tailored for ecommerce and DTC brands, but there are other equally great options out there.

You may be using an ecommerce support tool differently, or perhaps you are looking for a simpler tool that’s easy-to-use. Or possibly one that integrates with the ...

Are you considering switching from Bitespeed to another software?

Or maybe you’re considering choosing Bitespeed for your business but need to check out other alternatives before making a decision.

In this article, we compare the 5 best Bitespeed alternatives so you can make an informed decision ...

pproximately 95 percent of consumers say that customer service is vital for brand loyalty.

Closely tied to brand loyalty is customer service, which can help you increase your revenue and build a successful business in the long run. And hence, it becomes imperative that you choose the right tools ...

To apply for WhatsApp Business API (or WhatsApp API), you need to verify your Facebook Business Manager account. However, what if your Facebook Business Manager verification button is grayed out, disabled, or not visible? Read on to know what you can do to enable verification for your Facebook ...

Are you considering switching from Superchat to another software? Or maybe you’re considering choosing Superchat for your business but need to check out other alternatives before making a decision.

In this article, we compare the 5 best Superchat alternatives so you can make an informed decision ...